Cloud adoption and optimization continue to lead the way towards becoming adaptive, creative, and resilient, as organizations strive to achieve more connected and solid customer and employee experiences, as part of their pandemic recovery plans.
Companies can focus on these four areas to evaluate their organizational readiness for IT and Cloud transformation, looking at both application portfolio and internal processes.
Business Optimization comes from IT and business alignment and improved customer experience.
IT strategy, when matched with business goals, helps guide and inform decision making. IT systems that are selected and implemented in line with an organization’s strategic plan are more likely to be valuable, performance boosting tools.
Cloud infrastructure and Cloud enabled technologies such as Big Data, AI, ML, etc. are the opportunities to centralize reporting, customer feedback and insights, for a better customer experience. Customized services, along with conversational experiences, are the new normal for today’s customers. Valuable insights derived from your connected architecture/microservices support omni-channel customer service, increase efficiency with AI and the acquiring and retention of customers.
Application Migration derives from IT infrastructure evolution and improvements in security and costs.
With flexibility, efficiency and security being the norm for a great infrastructure, outdated IT architecture, apps, database, or networks can rapidly become liabilities. With 60-70% of capital expenditure going on maintenance and support this leaves a disproportionately small amount to respond to the challenges of the business. Embracing Cloud for higher efficiency naturally triggers cost benefits.
Maintenance costs typically remain steady through the life cycle of a software or hardware but begin to raise post end-of-life/end-of-support events. But some costs remain hidden. IT personnel continuously caught up in fixing issues is bound for high turnover, degrading skills and a low morale. Poor employees experience translates into diminished customer experience. What’s worse, outdated systems are susceptible to data breaches that can cause reputation damage. A business that ties up too many resources in a legacy system may lack the ability to invest in emerging technologies. The result: missing opportunities in new revenue streams and competitive edge.
Embracing Cloud comes with robust built-in security. Having a dedicated Cloud security consultant can ensure a level of privacy and security that can’t be matched easily by on-prem/datacenters teams. Cloud adoption can also bring improvements into compliance requirements.
Dynamic Delivery turns focus on dynamic delivery and Cloud DevOps
Sudden changes in business landscape brought by the pandemic significantly increased the importance of Agile when it came to major innovations and fast reaction to new conditions or changing requirements. With most employees working remote, adopting an Agile methodology boosts trust and ads up to collaboration opportunities, faster decision-making, and a more interdisciplinary approach to problem solving.
With the centralized nature of Cloud computing, when DevOps automation is paired with a standard platform for testing, deployment, and production, complexities are faster to overcome. This methodology comes with important benefits – greater business agility, better customer experiences by incorporating user demands into software design, and an improved ability to drive innovation.
Resources Scaling can be achieved through strong partnerships and upgrades in skills
Managing cloud infrastructures will be one of the most significant investments in the immediate future. The main values that derive from cloud adoption will be the ability to quickly scale, innovate, and be resilient. In conditions of uncertainty these will translate into more than saving a few extra bucks with Cloud management. Finding the right talent to manage Cloud can be challenging, causing productivity issues and disruptions.
Having an experienced partner in automation of IT operations with the ability to manage end-to-end customer solutions can help enhance system availability. With network visibility and monitoring, applications failure pattern recognition and proactive fault detection we ensure the achievement of the planned ROI.
Your Cloud journey can’t be optimized simply by choosing a vendor. Real optimization only comes through detailed analytics and consistent measuring against every cloud resource.
Start by investing a few minutes in our Cloud Readiness and Optimization Health Check to understand your next steps towards an adaptive, creative, and resilient Cloud should be. After filling in the short questionnaire linked below, you will receive a personalized report that will help you pin-point assets, spend or capacity measures that hinder your efficiency and performance, and get ideas about how to address them.