Transforming Customer Interactions with AI-Powered Conversational Agents
In a data-driven world generating approximately 33 zettabytes annually, the integration of AI, particularly Conversational AI, emerges as crucial, promising to redefine human-technology interactions with ...
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Breaking Down Cloud Migration Options for Telcos
An interesting thing happened during the last few years: the cloud hyperscalers stormed into the telecom industry. AWS, Microsoft Azure and Google Cloud have all ...
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Accelerating digital transformation with software R&D centers in Eastern Europe
The new digital era in the IT business is changing market behavior rapidly and companies are realizing the benefits of implementing digital technologies that help ...
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Creating digital value in telecom and beyond
Rigid legacy systems, overly complex IT architectures and ineffective integration of data sources: these are the main technology obstacles encountered by organizations in the process ...
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What operators need to know about the 2014 EU roaming regulations
The EU roaming regulation is part of the EU digital agenda, with specific aim to increase customer protection and move towards a unified European mobile ...
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Systems integration in telecommunications via a strategic mediation platform
In this paper we will take a closer look at the challenges operators face due to the increasing complexity of the IT environment, based on ...
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